Retrieval-Augmented Generation (RAG)

Why it matters

It helps reduce unsupported answers and makes the system more useful for company-specific documents, policies, products and procedures.

What to look for in a real system

The term is only useful when it connects to a real workflow. Buyers should ask what data is involved, what happens when the system is uncertain, how permissions are enforced, how failures are handled, and how the result is measured.

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