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AI, Automation & Software Glossary

Document Intelligence

Definition: Document intelligence is the use of OCR, extraction, language models and business rules to turn unstructured files into structured information and workflow actions.

Why it matters

It is useful when teams repeatedly read tenders, invoices, forms, contracts, reports or uploaded evidence and then copy information into another system.

What to look for in a real system

The term is only useful when it connects to a real workflow. Buyers should ask what data is involved, what happens when the system is uncertain, how permissions are enforced, how failures are handled, and how the result is measured.

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